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Incoming Sales Manager

Permanent employee, Full-time · Five Elephant

Your mission
We are looking for a (full time) Sales & Account Manager to join our office team!
At Five Elephant, we are passionate about quality and look to serve the best coffees and cakes in the world. We believe in creating personal and sustainable partnerships in all our interactions; from coffee producers to the guests entering our shops and everything in between. Friendly service and a welcoming atmosphere are of utmost importance to us. As ​Sales & Account Manager, you are the face of Five Elephant and promote it's values with the public by creating a friendly and approachable atmosphere.

Your Tasks:
  • Maintain responsible relationships as part of a young and motivated team looking to grow its place in the Specialty Coffee industry.

  • Inbound sales

  • Responsible for communication and handoff of new customers  to the Account Management/Customer Service Team and Training Dept.

  • Support of wholesale customer on-boarding

  • Reviewing and maintaining all wholesale sales processes

  • Existing and new customer visits

  • Oversees all equipment side sales including espresso machines, brewers, grinders

  • Weekly sales report

  • Sales events including conferences, coffee festivals, partner events, etc

  • Input on product mix

Your profile
  • At least one year of professional experience in a specialty coffee sales position.
  • You must have a strong customer service mentality.
  • Must have good organization and the ability to multi-task.
  • You must be reliable and flexible.
  • You must be fluent in German and English language skills.

Why us?
  • Exciting tasks in a fast-growing, international team.
  • Competitive salary & bonus structure.
  • The opportunity to actively engage with Five Elephant's customers and build community.
  • Some of the best coffee in the world!
About us
Five Elephant is a world-renowned Coffee Roaster selling coffee to wholesale & retail customers around the globe. Operating our cafe retail shops in Berlin, Germany we serve our coffee and our own baked products with a focus on exceptional hospitality.  At the core of our company are passionate people who focus on creating high-quality products to share with our great customers. 

Over the past 11 years, we have sourced our coffees directly at origin, with an emphasis on creating value for coffee communities where our coffees are grown and produced.  By working with us, you can be part of our mission to create and support healthy coffee communities wherever we work.
We are looking forward to hearing from you!
Thank you for your interest in Five Elephant. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@fiveelephant.com.

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