At Five Elephant, we are passionate about quality and look to serve the best coffees and cakes in the world. We believe in creating personal and sustainable partnerships in all our interactions; from coffee producers to the guests entering our shops and everything in between. Friendly service and a welcoming atmosphere are of utmost importance to us. As Sales & Account Manager, you are the face of Five Elephant and promote it's values with the public by creating a friendly and approachable atmosphere.
- Maintain responsible relationships as part of a young and motivated team looking to grow its place in the Specialty Coffee industry.
Responsible for communication and handoff of new customers to the Account Management/Customer Service Team and Training Dept.
Support of wholesale customer on-boarding
Reviewing and maintaining all wholesale sales processes
Existing and new customer visits
Oversees all equipment side sales including espresso machines, brewers, grinders
Weekly sales report
Sales events including conferences, coffee festivals, partner events, etc
Input on product mix